Skip to main content
This guide covers finding an event on Taack and completing a purchase, whether you’re buying for yourself or checking out as a guest.

​
Find an event

There are several ways to reach an event page: Each event page shows the flyer, date, location (or virtual join details), description, and a button to get tickets.

​
Select your tickets

1

Open the ticket page

Click the event’s call-to-action button — Get Tickets, RSVP, Register Now, or Get Listed — to go to the ticket selection page.
2

Choose quantities

Select how many of each ticket type you want. The page shows:
  • Price per ticket
  • Sold out status when a type is unavailable
  • Requires approval to purchase on request-only tickets
  • Max limit reached if you’ve hit the per-person cap
3

Continue to checkout

Click to proceed. If you’re not signed in, Taack prompts you to log in or continue as a guest.

​
Sign in or check out as a guest

Signed-in checkout — create a Taack account or log in. Your tickets are saved under My Tickets and you can reuse saved payment methods. Guest checkout — buy without a full account. You’ll enter your contact details at checkout and receive your tickets by email. Guest checkout is available on supported events through the guest flow on the ticket page.
Taack asks for any missing contact details. If your patron profile already has your name, email, phone, date of birth, and gender, checkout skips this step. You can still edit your details when reviewing the order.

​
Complete checkout

1

Review your order

Confirm ticket types, quantities, and the total price including any patron fees.
2

Answer custom questions

If the organizer added questions (dietary needs, t-shirt size, etc.), fill them in for each attendee.
3

Confirm or pay

If your total is greater than zero, choose a saved card or enter a new card. Taack accepts Visa Debit, Visa, and Mastercard through First Atlantic Commerce (PowerTranz) with 3D Secure.If your total is zero, including after a discount, you do not need to enter card details.Click the confirmation button for your event. The label depends on what you’re booking:Complete checkout before the countdown expires to keep your selection.
4

Check your confirmation

Taack sends your tickets or registration confirmation by email. Signed-in patrons can also open My Tickets. Approval requests and payment plans have different ticket timing, explained below.

​
Use a discount code

If the organizer gave you a code and checkout shows Discount code:
  1. Enter the code and click Apply. Capitalization does not matter.
  2. Check the discount and updated total before confirming.
  3. To remove the code, click the X beside it. You can then apply a different code.
You can use one code per order. Codes apply only to the event they were created for and cannot be used with payment plans. If a code is rejected, check that you’re booking the right event and entered it correctly. A code may be inactive, expired, or have reached its usage limit. Contact the organizer if you need help. An order that is already free has nothing to discount.

​
Claim free tickets

On Taack, an eligible event with one free ticket type lets you confirm from the ticket selection page. For ticket events, click Get my ticket or Get my tickets. RSVP, registration, and listing events use their corresponding confirmation labels. Sign in if prompted. If a dialog opens, fill in missing contact details, answer any attendee questions, and confirm. Otherwise your claim completes directly. Availability, per-person limits, and approval requirements still apply.
Ticket booking on an organizer’s website uses the standard checkout flow, including for free events. A zero-total order still needs no card.

​
Request-only and approval events

Some events require the organizer to approve your ticket before it’s confirmed. When you check out on these events:
  1. You submit a request rather than an immediate purchase
  2. Your ticket appears under Pending in My Tickets
  3. If the ticket is paid, your card is authorized but not charged until approval
  4. Once the organizer approves, you’re charged (if applicable) and your ticket becomes active
You’ll receive email updates when your request is approved or denied.

​
Instructions from the organizer

If the organizer enabled Next Steps, you’ll see their instructions or action buttons after your order is confirmed or your payment-plan deposit succeeds. These may include joining a group, completing a form, or preparing for the event. For approval-required events, Next Steps normally appear after approval. For a request without a payment plan, the organizer can also choose to show them on the checkout confirmation while approval is pending. Payment-plan requests show them only after approval captures the deposit. Seeing these instructions does not mean your request has been approved.

​
Payment plans

Some tickets show a Split into … payments banner — the organizer offers a payment plan. Instead of paying everything at once, you pay a deposit at checkout and the rest in scheduled payments before the event. The total is exactly the same as paying in full. A few things to know:
  • Your spot is reserved as soon as you pay the deposit, but your tickets and QR codes arrive only after your final payment
  • Discount codes cannot be used with payment plans
  • You can opt in to automatic payments. Opting in authorizes Taack and its payment processing partners to charge your designated payment method for each scheduled payment when it is due. The authorization lasts until the plan is complete or you withdraw it. Withdrawing it does not change what you owe, your grace period, or the organizer’s missed-payment policy. The Terms of Service describe this authorization.
  • When automatic payments are off, pay each remaining payment from My Tickets or from the reminder emails Taack sends before every due date
  • You can pay off the remaining balance early at any time
  • If you miss a payment, you have a grace period to catch up; after that, the organizer’s missed-payment policy applies (shown before you accept the plan)

​
Fees at checkout

Depending on how the organizer configured the event, you may see a Patron Fee added to your total. This covers Taack’s processing fee (7% + $1.80 TTD per order) when the organizer chose to split or pass on fees. Free tickets and orders discounted to zero have no fees. See Fees and payments for details.

​
Virtual events

For virtual events, your ticket confirmation includes access to the join link. Some virtual events gate the link until closer to the start time — check your ticket page and email for instructions from the organizer.

​
Next steps