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Select Sales in the sidebar to review purchases across your events. Open an event’s Attendees tab for the same reporting focused on that event. These views include online purchases, approved requests, manual sales, and payment-plan records.

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View your sales

Go to Sales in the dashboard sidebar. Filter by event, ticket type, or date. The table includes:
  • Event and ticket type
  • Current ticket holder’s name and contact details
  • Sale amount and payment method
  • Payment-plan amounts collected and outstanding, where applicable
Click a sale to open its full details. Your Dashboard home also shows a Sales over time chart for the last 30 days and a list of recent sales.

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Transferred ticket sales

For an issued ticket, Name shows the current holder. A Transferred badge shows the original purchaser in its tooltip. Click the sale to see Original purchaser details and Transfer history. A ticket waiting to be claimed shows Transfer pending. The payment stays tied to the original purchaser. Transferring doesn’t create another sale or change earnings, fees, or payouts. See Manage ticket transfers for the full guide.

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Export sales data

Click Export to CSV, then Export, to download the current filtered sales view. The same controls are available in an event’s Attendees tab. The CSV keeps the original purchaser in customer and email. For attendee lists, use currentOwner and currentOwnerEmail. The transferred field identifies tickets currently held by someone other than the original purchaser. The CSV also includes available custom-question responses. Its source column distinguishes ticket_sale from payment_plan; it does not identify a marketing channel or campaign. Campaign tags and discount-code columns are not included in this export. The CSV helps with:
  • Reconciling with your accounting tools
  • Sharing attendee lists with vendors or security
  • Archiving records after an event

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Create a manual sale

Not every sale happens online. When you accept cash or a bank transfer at the door or over the counter, record it in Taack so your attendance and reporting stay accurate.
1

Start a manual sale

From Sales or the event’s Attendees tab, click Record Manual Sale.
2

Choose tickets

Select the event if needed, choose ticket quantities, and click Next.
3

Enter patron details

Enter First name, Last name, and Email. Taack creates tickets you can check in at the door.
4

Select payment method

Under Payment method, choose Cash or Bank transfer, then click Create.
Manual sales appear in your dashboard and check-in lists, but Taack does not include them in payouts. Only card payments through Taack count toward your bank payout, because you already collected the cash or bank transfer yourself.

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Discounted sales

Click a sale to view Discount code when a code was used. Ticket prices and earnings reflect the discounted amount, with fees recalculated on the reduced prices. The code’s use count also includes open checkouts, so it can be higher than completed sales. See Discount codes for usage limits and controls.

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Event-level sales

Each event’s Overview tab shows Online Earnings, which is revenue from card sales minus your share of processing fees. Use this alongside the committee-wide Sales page for event-specific reporting. For tickets sold on a payment plan, open More → Payment Plans to track deposit and installment progress. Open plans show Collected and Outstanding amounts there. Deposits and installments already collected on active or past-due plans contribute to dashboard Online Earnings and payout calculations. The unpaid balance does not. Tickets are issued only when the plan is fully paid.

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Sales by source

Open your event’s Overview tab and find Sales by source. The event creator can use this report to compare where issued tickets came from: Each row shows ticket count, its share of tickets, and ticket value by currency. Taack keeps currencies separate. Source names are grouped without regard to capitalization. Direct / no source means a tracked visit had no available campaign or placement source, embed website, or referring website. If no sales have attribution, the card shows No tracked sales yet and Get embed code. See Publish and share to set up embeds and placement labels. The report covers issued tickets, so active payment-plan reservations are not included. If the card says it is showing the earliest sales, the report has reached its limit and does not cover all sales. Smaller source groups may be combined under Other sources. Use this report to compare marketing sources. Browser attribution can be missing, and the ticket values are not your bank payout. The sales table has no marketing-source filter, and its CSV does not export this breakdown.

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Custom question responses

Open Checkout or Registration and find Questions. The Responses section shows summaries and charts for your questions. Use a question’s download control and click Export to download its responses as CSV.

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Next steps