Account and events
create_event always creates a private draft. The event stays hidden from patrons until you ask the assistant to publish it, or you publish it from the dashboard.Next Steps
Ask the assistant to read Next Steps withget_event or change it with update_event. For example: “Set the Next Steps title to ‘What to bring’, add a kit list, and turn it on for Saturday’s walk.”
enabledturns the message on or off. Turning it off keeps the content.titleis required when enabled and allows up to 100 characters.descriptionaccepts plain text or simple markdown: bold, italic, links, lists, and paragraphs. An empty string clears it.buttonsallows up to two buttons, each with a label of up to 40 characters and an HTTPS, email, or telephone link.showWhilePendingApprovaldefaults to false. On approval-required events, true also shows Next Steps on checkout complete for pending RSVP requests without a payment plan. Plan requests still need approval and a paid deposit. It does not change email or ticket-page eligibility.
buttons replaces the entire button list, so include every button you want to keep. To preserve an existing button’s tap history, pass its id from get_event; the connector can also match its existing label or link. An empty list removes all buttons and their counts.
The assistant receives the saved Next Steps after an update so you can check the result. create_event does not accept Next Steps; create the draft first, then update it. There is no separate Next Steps tool, and the connector does not return button tap counts. Open the event’s Checkout or Registration tab to see those counts.
See Next Steps for visibility, editing, and transfer rules.
Tickets
A few rules apply to tickets created through the connector:
- Quantity defaults to 100 if you don’t give one.
- Fees default to Absorb fees, the same as the dashboard. To use Split 50/50 or Pass on fees, change it in the dashboard.
- All ticket types on one event must use the same currency.
- You can’t lower a quantity below the number already sold.
- Set how many tickets you’ll sell with ticket types. The event itself doesn’t store a capacity.
Sales
Custom checkout questions
These tools read existing questions and responses. Use Checkout or Registration on the event to set up questions.
Results separate
paid tickets, which are fully paid, from onPlan tickets held by a payment plan still in progress. Report the two separately. Results include answered and unanswered counts, plus otherValues for answers that no longer match a current option. Multi-select questions can have more selections than attendees who answered. Text and website question results show counts; use the response tool to read their answers.
The response tool can filter by an exact option, ignoring case, or by text contained in a text answer. It returns the first 25 matches by default, up to 50. matching gives the number of matches found; returned gives the number listed. There is no next-page cursor. Narrow the answer filter or use the results tool for totals. A truncated scan means even matching and totals are minimum figures.
The buyer contact is the patron who bought the ticket and may differ from the attendee who answered. Use these details for your own follow-up; the assistant cannot message patrons.
Payment plans
Payment-plan tools are read-only. They show patron names and email addresses so you can follow up yourself. The assistant won’t message patrons for you. To cancel a plan, open the event in Events, then choose More → Payment Plans.
How the connector reports money
The connector’s sales summary separates fully paid ticket revenue from money collected on payment plans still in progress. Taack tells your AI assistant to keep these figures separate when it answers you.Revenue counts fully paid tickets only
get_sales_summary counts a ticket as sold, and adds it to revenue, only once it’s paid in full. Tickets reserved on a payment plan that’s still in progress show as held, not sold.
Payment-plan money gets its own line
get_sales_summary excludes deposits and payments collected on in-progress plans from its ticket revenue. The assistant reports this collected money on its own line, next to paid sales, and never adds the two together. Once the patron pays the full balance and Taack issues the tickets, the plan’s completed sale appears in ticket revenue.
The dashboard’s Online Earnings and Payouts can include money already collected on active or past-due plans before tickets are issued. Those figures can therefore differ from the connector’s fully paid ticket revenue. Future payments that have not been collected are outstanding amounts, not collected earnings. See Payment plans.