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Welcome to the Taack Help Center. Whether you’re hosting your first event or buying tickets to your next one, you’ll find step-by-step guides here.

I am an organiser

Sell tickets, manage guest lists, check in patrons, and receive payouts to your local bank account.

Getting started

Sign up, create your organisation, and open the dashboard.

Create an event

Set up your event page with a flyer, date, and location.

Tickets and pricing

Configure ticket types, currencies, and fees.

Discount codes

Create event-specific codes for a fixed amount off an order.

Next Steps

Give patrons instructions and links after checkout.

Check in guests

Scan QR codes at the door with web or mobile.

Payouts

Connect your bank and receive earnings after events.

Organisation and team

Brand your page, invite members, and manage customers.

Use Taack with AI assistants

Organisation owners can manage events and check sales from Claude or ChatGPT.

I am a patron

Find events across the Caribbean, buy tickets securely, and manage your passes.

Find and buy tickets

Discover events and complete checkout.

Manage your tickets

View QR codes, wallet passes, and pending requests.

Your account

Update your profile and payment methods.

New to Taack?

Introduction

What Taack is and who it’s for.

Key concepts

Organisations, patrons, tickets, and payouts explained.

Fees and payments

Processing fees, currencies, and payout timing.

Glossary

Quick reference for Taack terminology.
Need help? Email hey@taack.app or visit taack.app/contact.