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Taack pays out your online ticket revenue to a connected local bank account after your event ends. This guide covers setting up payouts, verification, and what to expect on payout timing.

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How payouts work

  1. Patrons buy tickets online through Taack’s card processing
  2. Sales accumulate as online earnings on your event (ticket revenue minus your share of fees)
  3. After the event ends, eligible earnings are included in a payout to your verified bank account
  4. Payouts typically arrive within three business days
Manual sales recorded as cash or bank transfer are tracked in your dashboard but are not paid out through Taack — you already collected those funds directly.

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Connect your bank account

1

Open Payouts

Go to Dashboard → Payouts.
2

Add a connected bank account

Click to add a new account and enter:
  • Bank name
  • Account holder name
  • Account number
  • Transit number
3

Upload verification documents

Submit the required identity and account verification documents. Taack reviews these to comply with payment regulations.
4

Wait for verification

Your account status shows as pending, verified, or rejected. You’ll receive email updates as your verification progresses.If rejected, review the feedback and resubmit corrected documents.
You can skip bank setup during onboarding and return to Payouts anytime. You won’t receive online earnings until your account is verified.

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Supported banks

Taack supports major Caribbean banks including First Citizens Bank, Republic Bank, RBC, and Scotiabank. The Payouts page shows the banks available during setup.

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View earnings and payout history

The Payouts page lists your earnings by event and shows the status of each payout — pending, processing, or completed. On each event’s Overview tab, Online Earnings shows how much that event has earned from card sales after fees.

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Fee impact on payouts

Your payout amount reflects the fee structure you chose per ticket:
  • If you absorb fees, your payout is ticket revenue minus the full merchant fee share and flat fee
  • If you split or pass on fees, your payout reflects only your portion of fees
See Fees and payments for the full breakdown.

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Currencies

Events can sell tickets in TTD, JMD, or USD. Payouts are processed in TTD, with foreign currency sales converted using Taack’s exchange rates at the time of payout.

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Next steps