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Taack pays out your online ticket revenue to a connected local bank account after your event ends. Below is how to set up payouts, complete verification, and what to expect on timing.

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How payouts work

  1. Patrons buy tickets online through Taack’s card processing (powered by First Atlantic Commerce / PowerTranz — Visa, Mastercard, and Visa Debit accepted).
  2. Sales accumulate as online earnings on your event — ticket revenue minus your share of processing fees.
  3. After the event ends, eligible earnings are sent to your verified bank account.
  4. Payouts typically arrive within three business days.
  5. Payouts are processed in TTD. JMD and USD sales are recorded with a TTD equivalent at the time of purchase, and that TTD amount is what gets paid out.
Manual sales recorded as Cash or Bank transfer are tracked in your dashboard but are not paid out through Taack — you’ve already collected those funds directly.

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Connect your bank account

1

Open Payouts

Go to Payouts in the dashboard sidebar.
2

Add your bank account

Click to add a new account and fill in the form:
  • Business name — use your personal name if you don’t have a business account
  • Choose your bank — select from the supported banks list
  • Account number
  • Confirm account number
  • Transit number — only required for Scotiabank accounts
3

Upload verification documents

Upload a bank statement or screenshot, plus a form of ID (driver’s license, passport, or other government-issued ID). Taack reviews these to comply with payment regulations.
4

Wait for verification

Your account status shows as Pending, Verified, or Rejected. You’ll receive email updates as verification progresses.If rejected, review the feedback and resubmit corrected documents.
You can skip bank setup during onboarding and return to Payouts at any time. You won’t receive online earnings until your account is verified.

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Supported banks

Taack supports major Caribbean banks, including:
  • Scotiabank
  • First Citizens Bank
  • Republic Bank
  • RBC Royal Bank
  • CIBC First Caribbean
  • JMMB Bank Trinidad and Tobago
  • Bank of Baroda
  • Citibank

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View earnings and payout history

The Payouts page lists your earnings by event and shows the status of each payout — pending, processing, or completed. On each event’s Overview tab, Online Earnings shows how much that event has earned from card sales after fees.

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Fee impact on payouts

Your payout reflects the fee structure you chose per ticket:
  • Absorb fees — your payout is ticket revenue minus the full merchant fee share
  • Split 50/50 or Pass on fees — your payout reflects only your portion of fees

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Next steps