Committee
Your committee is your organizer brand on Taack. It holds your logo, bio, social links, team members, and all the events you run. Each committee has a handle that becomes your public URL:Event
An event is a single occasion you’re hosting — a party, concert, conference, or virtual session. Each event has:- A public page at
taack.app/events/{event-handle} - A date and time (start and end)
- A location (physical address, TBA, or virtual join link)
- One or more ticket types
- Optional settings like approval requirements, custom questions, and sponsors
Tickets
Tickets are the products patrons buy or request. Each ticket type defines:- Price (free or paid)
- Currency (TTD, JMD, or USD)
- Quantity available
- Sale start and end times
- Per-patron limits (minimum and maximum per order)
- Whether the ticket requires organizer approval
Patron
A patron is someone who buys or requests tickets. Patrons have a profile with their name, contact details, and saved payment methods. Patrons are separate from organizer accounts. The same person can be both an organizer (with a committee) and a patron (with tickets in My Tickets).Ticket sale and ticket request
When checkout completes successfully, Taack creates a ticket sale — the record that powers the patron’s QR code and your sales reports. If an event or ticket requires approval, the patron submits a ticket request instead. The sale stays in a requested state until you approve or deny it from Ticket Requests.Fees
Paid tickets include a processing fee of 7% plus $1.80 TTD per order. Free tickets have no fees. When you create a paid ticket, you choose who covers the fee:| Option | What it means |
|---|---|
| Absorb fee | The fee comes out of your ticket revenue. Patrons pay the listed price. |
| Split 50/50 | You and the patron each pay half of the fee. |
| Pass-on fee | The patron pays the listed price plus the full fee. |
Payouts
Payouts are transfers of your online earnings to your connected bank account. After your event ends, eligible sales are included in a payout — typically within three business days once your bank details are verified. Manual sales recorded as cash or bank transfer are tracked in your dashboard but are not included in online payouts.Team members
You can invite people to your committee as members or admins. Team members get access to a limited dashboard where they can help with sales and ticket requests for events they’re assigned to. At the event level, you can assign team members and allocate ticket quantities for attributed sales.Check-in
At the door, you check in patrons by scanning the QR code on their ticket. Taack tracks each scan so you know who has arrived. You can scan from the web or the Taack scanner mobile app using a six-digit event code.Next steps
- Organizer getting started — set up your committee
- Find and buy tickets — patron checkout flow
- Glossary — quick reference for all terms