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This guide covers creating ticket types, setting prices, choosing who pays processing fees, and organizing tickets into groups.

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Create a ticket type

1

Open the Tickets tab

From your event hub, select the Tickets tab and click Create ticket.
2

Choose free or paid

  • Free tickets: no processing fees for you or the patron
  • Paid tickets: priced in TTD, JMD, or USD
3

Set the price and currency

Choose your currency:
The first ticket you create locks the event to that currency. All other ticket types on the same event must use the same currency. Barbados is a valid event location, but BBD is not a pricing currency. Choose TTD, JMD, or USD for Barbados events.
4

Choose a fee structure

For paid tickets, the question How do you want to manage ticket fees? appears. The processing fee is 7% + $1.80 TTD per order. It applies once per order, however many tickets the patron buys.The fee summary shows You Receive, Patron Fee, and Host Fee so you can see the exact split before saving.
5

Set quantity and sale window

  • Quantity: total tickets available for this type
  • Sale schedule: when sales open and close
  • Ticket limits: minimum and maximum tickets a single patron can buy per order
6

Configure optional settings

  • Hide when sold out: remove the ticket from the page once quantity reaches zero
  • Request only: require your approval before Taack confirms the sale. This works with or without event-level approval.
  • Payment plan: let patrons pay a deposit at checkout and the rest on a schedule. See Payment plans for setup and policies.

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Duplicate a ticket

If you need a similar ticket type with a different price or quantity, use Duplicate ticket from the ticket row menu. This copies all settings so you only need to adjust what’s different.

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Ticket groups

For events with multiple days, sections, or tiers, use ticket groups to organize how tickets appear on the event page. Each group has a name (for example, “Day 1” or “VIP Section”), an optional date label, and an optional subtitle. Enable grouping from the Tickets tab, create your groups, then assign ticket types to each group. You can enable or disable groups without deleting tickets.

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Discount codes

Use More → Discounts in your event hub to offer a fixed amount off an order. Only the event creator can manage codes. The discount uses your ticket currency and reduces the ticket subtotal before percentage fees are recalculated. You can set a shared usage limit and activate or deactivate each code. Patrons can use one code per order when paying in full; codes are unavailable on payment plans. See Discount codes for setup, usage counts, and limitations.

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Ticket transfers

Transfers are on by default for each event. On Tickets, use Allow ticket transfers to change the setting. Turning it off stops new transfers; recipients can still claim transfers already pending. See Manage ticket transfers for permissions, current holders, check-in, and refund rules.

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What patrons see

On the ticket selection page, patrons choose quantities for each available ticket type. They see:
  • The ticket name and price
  • Sold-out status when applicable
  • A lock icon and “Requires approval to purchase” message on request-only tickets
  • “Max limit reached” if they hit the per-patron cap
If your team has selling enabled, patrons may also choose which team member referred them. This helps you track attributed sales.

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Tips for pricing

Start with one or two ticket types and add more as demand becomes clear. Early bird and general admission tiers are a common pattern.
If you’re unsure about fees, Absorb fees gives patrons the simplest checkout. They pay exactly the price shown on the page.

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Next steps